Otra Cosa Network Volunteer Coordinator

Otra Cosa Network is both a UK Registered Charity (No. 1133680) and a registered Peruvian NGO (11126841), whose aim is the provision of volunteers to help community projects improve local people’s quality of life. Otra Cosa is based in a beautiful Peruvian coastal town and has been offering affordable and rewarding volunteering experience to international volunteers since 2004 while providing local network projects with well motivated, carefully selected volunteers.

Working in the Otra Cosa office is an exciting opportunity to take on a brand new role working for a vibrant new organization in Peru, one which is instrumental in changing the lives of many disadvantaged people on a daily basis. The number of volunteers has grown substantially over the last few years - a success story - but it means the management team now struggles to cope with all the enquiries and administration, as well as to look after growing number of volunteers. So, we need a volunteer coordinator to help us maintain close contact with our volunteers through inductions, mid-way interviews and helping to ensure that volunteers are well supported throughout their stay with us. This is a really key role, as you will play a central part in the experience of most of the other volunteers.

 

Volunteer Roles/ Working Hours

  • Meeting and greeting new volunteers, including running the welcome induction and walking tour

  • Organising volunteer activities, such as theme nights, outings and the weekly volunteer lunch

  • Taking new volunteers to their projects and helping to settle them in there

  • Writing the weekly volunteer newsletter

  • Conducting mid-way interviews with volunteers who are at the half-way stage, encouraging them to reflect on why they chose to come and helping them to set goals to ensure that they can achieve what they set out to
  • Help with accompanying/supporting volunteers if they need to go the doctors/hospital/police, etc.

  • Helping out in the OCN office, including responding to email enquiries, some general admin tasks and helping with recruitment.
  • Normal working hours: largely 9am to 1pm Monday to Friday; early/evening/weekend meet & greets.

 

Volunteer Requirements:

  • Spanish Level to Start Project: Higher Intermediate

  • Time Commitment: Min 6 months

  • Minimum Age: 21 years old

  • Fluent English (written and spoken)

  • Knowledge/previous studies related to development/Latin America/social work/psychology would be a real bonus

  • Excellent communication/ conflict resolution/ interpersonal skills

  • Experience in working with people from different cultural backgrounds

  • Mature and positive attitude with a good sense of humour!

  • Hard working and enthusiastic

Minimum Age (on Arrival)Level of SpanishMinimum Time Commitment
21+Higher IntermediateMin. 6 months
LocationHuanchaco
Type of Role(s)
Level of Project Structure
This position is based in the OCN office and is supervised directly by OCN Peru staff. You will have weekly supervision meetings with the Volunteer Manager. This role definitely provides scope for volunteers to really make it their own.
Specific Skills/Experience Required
At least higher intermediate Spanish and fluent English are required for this role. Excellent interpersonal skills and mature & positive attitude are must. Enthusiasm and ability to handle stressful situations are also essential.

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